Sedona SUPPORT training portal

end user training made simple

The Sedona Support Training Portal provides customized learning tools for end users using video and presentation-based lessons to improve knowledge. The portal comes pre-populated with M365, Windows, and Office Lessons to empower end users with the software acumen for their everyday productivity and business tools.

customizable content

Quick and efficient ticket resolution keeps your team focused on core tasks 


unified management

Easily track and manage all IT support tickets in one place. 


effective IT Support

Streamlines communication between IT teams and end users. 


About Sedona support
training portal

The Sedona Support Ticketing Portal provides a centralized platform for efficiently managing and resolving IT support requests. The portal enhances productivity by allowing your team to focus on core tasks while it manages the status of tickets. Whether managing routine requests or more complex issues, the portal simplifies tracking and resolution, fostering improved collaboration between IT teams and end users. 


Additionally, the ticketing portal simplifies the way end users can engage IT help desk support via a single view of their outstanding issues and past issue resolution. Additionally, through customizable intake forms communications between end-user needs and IT support is improved by documenting accurate information upon ticket creation. 

Key Highlights:

  •  Real-time notifications for improved ticket status awareness
  • Customizable User Interface for better communication
  • Knowledge Base for user education and knowledge sharing

Learn More About sedona support ticketing portal

For more detailed product information, including a complete list of support features, reach out to our sales team.

Key Features

REAL TIME NOTIFICATIONS

End Users receive instant updates on the status and progress of their tickets.

simplified intake

Improve communications with end users by gathering necessary issue information upfront in the ticketing process.

CUSTOMIZED PORTAL

Brandable and customizable, the ticketing portal provides a unified user experience for end users and IT managers alike.

sedona support ticketing portal customers

CONNECT WITH US TO LEARN MORE ABOUT OUR SUPPORT SOLUTIONS.

To learn more about Sedona Support Solutions, reach out to our team today!

SEDONA SUPPORT CONTACT FORM

Why Sedona SUPPORT?

Sedona drives growth by providing swift, expert IT support that resolves technical issues efficiently. This service allows customers to concentrate on key business operations while our team manages their IT challenges. Our uniqueness is our specialized knowledge of dealer business systems with our ability to serve as a traditional IT support team servicing the end-user. Ultimately, dealerships can optimize their internal resources and maintain smooth, uninterrupted operations.