LET OUR TEAM EXTEND YOUR IT SUPPORT

END-USER it SUPPORT BUILT FOR CO-MANAGED ENVIRONMENTS

Sedona Support is custom-built to support co-managed IT environments. Unlike other MSPs that want to completely replace your IT support, we want to collaborate with your IT Team to deliver seamless, co-managed IT support.

Dealer help Desk

Sedona Dealer Help Desk operates as an extension of your existing IT team with unique expertise in dealer business systems to maximize efficiency and ensure comprehensive coverage.

It help Desk

For non-dealer customers, Sedona IT Help Desk operates as an extension of your existing IT team, collaborating seamlessly to maximize efficiency and ensure comprehensive coverage.

DEALER HELP DESK FOR DEERE

Sedona Dealer Help Desk for John Deere dealers operates as an extension of your existing IT team with unique expertise in EQUIP and JDDO business systems.

Learning & AWARENESS TRAINING

Benefit from our specialized knowledge of dealer platforms like JDDO, Intellidealer, and HBS, enabling integrated learning for dealer business systems alongside traditional IT learning needs. We provide comprehensive learning platforms for Security Awareness Training, Dealer Business Systems, Microsoft Applications, Windows Environments, and Compliance. Our training platforms include:

• User Training for Applications and Operating Systems: Let our team of IT experts handle issues, freeing your internal staff to focus on critical tasks.
• Awareness Training: Our comprehensive awareness training platform for Security Awareness and Phishing.
• Compliance Training: Specialized training modules for John Deere's DSCF and various industry-standard compliance frameworks.

Why Sedona SUPPORT?

Sedona drives growth by providing swift, expert IT support that resolves technical issues efficiently. This service allows customers to concentrate on key business operations while our team manages their IT challenges. Our uniqueness is our specialized knowledge of dealer business systems with our ability to serve as a traditional IT support team servicing the end-user. Ultimately, dealerships can optimize their internal resources and maintain smooth, uninterrupted operations.